Common reasons for failed transactions include insufficient funds, restrictions placed on the payment method by your card provider, and incorrect card information (such as the CCV or the 3 digits on the back of the card).
To resolve this issue and complete your purchase, we recommend the following steps:
- Please check that there are enough funds available on your card to cover the purchase.
- Manually enter your card information during the checkout process to ensure accuracy. Sometimes, the autofill option may save incorrect information.
- If you believe there may be restrictions placed on your payment method by your bank, please reach out to them to lift any restrictions or inquire about the issue.
You may already have a paid subscription linked to the email address you're using to subscribe. To check, try resetting your password by following the reset password link and entering your email. This will help you determine if you already have an active subscription.
If you need further assistance, please email us at support@supersummary.com with details about what you're experiencing. Our customer support team will help you get your subscription started.
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