Need to use a different email or log in another way? We’re happy to help. Our support team will update your account for you, and everything stays the same: your subscription, My Library, and notes.
Change your email
Contact us and include:
- The email currently linked to your account
- The new email you’d like to use
Once we update it, log in with your new email.
Change your login method
We can switch your account from Google or Apple to email and password, or from email and password to Google. Contact us and include:
- The email linked to your account
- The login method you’d like to use
- If you used Apple’s Hide My Email, the address ending in @privaterelay.appleid.com. You’ll find it in the “To” line of our welcome email or payment receipt.
We’ll update your account and email you the next steps.
Please don’t create a new account. A new account won’t include your subscription. We’ll update your existing one instead.
Change your password
Use the password reset page. For step-by-step help, see What do I do if I forgot my password?
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