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Frequently Asked Questions
What SuperSummary content is free?
What’s the difference between a Plot Summary and a Study Guide?
Who writes the SuperSummary guides?
Can I request a guide not currently available?
Can I get a free sample of a full-length SuperSummary Study Guide?
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Subscribing to SuperSummary
What’s included in a SuperSummary subscription?
If I subscribe to an annual subscription, will I be charged for the full amount upfront?
If I had a problem completing my purchase, who should I contact?
I have not received an email confirmation of my purchase, what should I do?
Is there a limit to the number of guides I can download?
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Managing Your Account
How do I download my receipt/invoice?
Is my subscription refundable even if I only used it for a short amount of time?
How can I pause/resume my subscription?
How do I cancel my subscription?
How do I update my email or password?
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Connecting Your Gumroad Account
Why connect my Gumroad account?
How does connecting my existing Gumroad account work?
Do I need to connect my account each time I log in?
Billing after connecting Gumroad and SuperSummary
If I don't want to connect, can I continue to use my Gumroad account?
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Help Desk Software