Note: the following instructions apply to subscriptions created on supersummary.com. For more information about subscriptions created through the Gumroad site, see here.
We recognize that some of our customers use SuperSummary for specific times during the year. For example, for students using SuperSummary Study Guides as a study aid, usage decreases when school is no longer in session. Therefore, we allow the ability to pause your subscription for up to 90 days. This means you will not need to pay the recurring subscription fee while it is paused, and you're free to unpause the subscription at any time.
To pause your subscription:
- Sign in to your SuperSummary account
- In the dropdown account menu, select "Subscription"
- Click on the "Manage Subscription" button
- Click on your subscription
- Click the "Pause Subscription" option
- Choose the duration for which you'd like to pause your subscription, and click the "Pause Subscription" button. You're all set!
Important: Please note that you will be unable to cancel your subscription while paused and must first resume the subscription.
To resume your subscription:
- Sign in to your SuperSummary account
- In the dropdown account menu, select "Subscription"
- Click on the "Manage Subscription" button
- You will see your subscription is paused. Click on your subscription.
- You will see the date on which your subscription will renew automatically. To resume immediately, click on "Resume now".
- Click on "Confirm"
- Your subscription will then be active and you'll be able to cancel it if needed.
If you need further assistance, please contact our support team at [email protected].